Pre-Owned 2016 Honda Pilot EX-L
- VIN: 5FNYF5H84GB006548
- Stock: GB006548
Pre-Owned 2016 Honda Pilot EX-L
VIN: 5FNYF5H84GB006548STOCK: GB006548Basic Info
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Exterior:Crystal Black Pearl
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Drivetrain:FWD
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Interior:Black
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Transmission:6-Speed A/T
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Engine:3.5L V6 Cylinder Engine
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Fuel Efficiency: (EPA estimates. Actual mileage may vary.)19 CITY / 27 HWY
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Mileage:133,971
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Vehicle LocationGroup 1 Honda Kingwood
Key Features
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3rd Row Seat
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Backup Camera
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Bluetooth
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Fog Lights
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Heated Seats
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Interior Accents
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Keyless Entry
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Leather Seats
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Power Liftgate
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Power Seats
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Rear A/C
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Rear Entertainment System
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Remote Start
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Satellite Radio Ready
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Side-Impact Air Bags
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Sunroof / Moonroof
History Report
Description
KEY FEATURES INCLUDE
Serviced here, Non-Smoker vehicle, Manager Special, LOCAL TRADE, DOCUMENTED SERVICE HISTORY, Leather Seats, Third Row Seat, DVD, Sunroof, Power Liftgate, Rear Air Rear Spoiler, MP3 Player, Rear Seat Audio Controls, Keyless Entry.
WHY BUY FROM US
Buy with confidence at Group 1 where every pre-owned vehicle, up to 175,000 miles, comes with a one month 1,000-mile limited warranty along with a 3-day 250-mile exchange policy. Some exclusions may apply, see Buyers Guide for specifics. Every vehicle is priced to market and includes a Carfax History Report.
NO HAGGLE, NO HASSLE PRICING
When buying a pre-owned vehicle, Group 1 Automotive keeps things simple. You get competitive, up-front pricing based on live data pulled from more than 20,000 websites, updated hourly. No pricing games. No inflated numbers. No back-and-forth negotiation. Just market-based pricing you can trust.
MARKET-BASED PRICING
You expect fair & competitive pricing. Thats why the price is based on current market data and is regularly compared to similar pre-owned vehicles in the region.
QUALITY INSPECTIONS
Every vehicle is thoroughly inspected and comes with a complimentary vehicle history report.
QUICK & TRANSPARENT FINANCING
Need Financing? Apply in minutes with all terms and conditions clearly disclosed upfront.
VEHICLE SERVICE CONTRACTS
Avoid bumps in the road! Adding a service contract can help prevent future unexpected expenses from arising. Available for most purchases.
EXPERTS ARE SAYING
Despite being appreciably more spacious and functional inside than most competitors, the Pilot is actually smaller and lighter than them as well. This relatively low weight combines with a stiffer structure to make the 2016 Honda Pilot feel impressively solid. -Edmunds.com.
BUY FROM AN AWARD WINNING DEALER
Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Group 1 Honda Kingwood today. Conveniently located at 22575 US-59, Kingwood TX, were just a hop skip and a jump away from Houston, Conroe, Spring and Humble and look forward to meeting you.
Fuel economy calculations based on original manufacturer data for trim engine configuration. Please confirm the accuracy of the included equipment by calling us prior to purchase.
Vehicle Details
Exterior
- Tires: P245/60R18 105H AS
- Wheels w/Machined Accents
- Steel Spare Wheel
- Compact Spare Tire Stored Underbody w/Crankdown
- Power 1-Touch Sliding And Tilting Glass 1st Row Sunroof w/Sunshade
- Body-Colored Front Bumper w/Black Rub Strip/Fascia Accent
- Body-Colored Rear Bumper w/Black Rub Strip/Fascia Accent
- Black Bodyside Cladding and Black Wheel Well Trim
- Chrome Side Windows Trim and Black Front Windshield Trim
- Body-Colored Door Handles
- Body-Colored Power Side Mirrors w/Manual Folding
- Fixed Rear Window w/Wiper and Defroster
- Deep Tinted Glass
- Speed Sensitive Variable Intermittent Wipers
- Front Windshield -inc: Sun Visor Strip
- Galvanized Steel/Aluminum Panels
- Lip Spoiler
- Chrome Grille
- LED Brakelights
- Auto On/Off Projector Beam Halogen Daytime Running Headlamps w/Delay-Off
Interior
- Heated Front Bucket Seats -inc: 10-way power driver's seat adjustment w/power lumbar support, 4-way power passenger's seat adjustment, 1-touch 2nd-row seats and head restraints at all seating positions
- Driver Seat
- Passenger Seat
- 60-40 Folding Split-Bench Front Facing Manual Reclining Fold Forward Seatback Rear Seat w/Manual Fore/Aft
- Manual Tilt/Telescoping Steering Column
- Fixed 60-40 Split-Bench 3rd Row Seat Front, Manual Fold-Into-Floor Folding Activation, 3 Manual and Adjustable Head Restraints
- Leather Steering Wheel
- Front Cupholder
- Rear Cupholder
- Compass
- Valet Function
- HomeLink Garage Door Transmitter
- Cruise Control w/Steering Wheel Controls
- HVAC -inc: Underseat Ducts, Headliner/Pillar Ducts and Console Ducts
- Illuminated Locking Glove Box
- Driver Foot Rest
- Interior Trim -inc: Metal-Look Instrument Panel Insert and Chrome/Metal-Look Interior Accents
- Full Cloth Headliner
- Leather Door Trim Insert
- Leather/Metal-Look Gear Shifter Material
- Driver And Passenger Visor Vanity Mirrors w/Driver And Passenger Illumination
- Full Floor Console w/Covered Storage, Mini Overhead Console w/Storage, Conversation Mirror, 3 12V DC Power Outlets and 1 Interior 120V AC Power Outlet
- Front And Rear Map Lights
- Rear Carpet Floor Trim
- Cargo Area Concealed Storage
- Cargo Space Lights
- Instrument Panel Bin, Driver / Passenger And Rear Door Bins
- Delayed Accessory Power
- Driver Information Center
- Analog Appearance
- Outside Temp Gauge
- Manual Adjustable Front Head Restraints and Manual Adjustable Rear Head Restraints
- Front Center Armrest and Rear Center Armrest w/Storage
- 2 Seatback Storage Pockets
- Perimeter Alarm
- Immobilizer
- Air Filtration
- 3 12V DC Power Outlets
- 3 12V DC Power Outlets and 1 Interior 120V AC Power Outlet
Entertainment
- 7 Speakers
- Window Grid Antenna
- 2 Wireless Headphones
- 2 LCD Monitors In The Front and 1 LCD Row Monitor In The Rear
- Rear Entertainment System w/DVD
- A/V Remote
Mechanical
- Engine: 3.5L V6 24-Valve SOHC i-VTEC
- Transmission: 6-Speed Automatic
- 4.25 Axle Ratio
- GVWR: 5,545 lbs
- Transmission w/Driver Selectable Mode
- Front-Wheel Drive
- 1 Skid Plate
- Gas-Pressurized Shock Absorbers
- Front And Rear Anti-Roll Bars
- Electric Power-Assist Speed-Sensing Steering
- 19.5 Gal. Fuel Tank
- Single Stainless Steel Exhaust w/Chrome Tailpipe Finisher
- Strut Front Suspension w/Coil Springs
- Multi-Link Rear Suspension w/Coil Springs
- 4-Wheel Disc Brakes w/4-Wheel ABS, Front Vented Discs, Brake Assist and Hill Hold Control
Safety
- Side Impact Beams
- Dual Stage Driver And Passenger Seat-Mounted Side Airbags
- Tire Specific Low Tire Pressure Warning
- Dual Stage Driver And Passenger Front Airbags
- Curtain 1st, 2nd And 3rd Row Airbags
- Airbag Occupancy Sensor
- Rear Child Safety Locks
- Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
- Back-Up Camera
- Right Side Camera
Tech Specs
- Vehicle Name: Honda Pilot
- Body Style: Sport Utility
- Drivetrain: Front Wheel Drive
- EPA Classification: Small SUV 2WD
- Passenger Capacity: 8
- Passenger Volume: 151.7
- Base Curb Weight: 4136
- Dead Weight Hitch - Max Trailer Wt.:
- Dead Weight Hitch - Max Tongue Wt.:
- Wt Distributing Hitch - Max Trailer Wt.:
- Wt Distributing Hitch - Max Tongue Wt.:
- Maximum Trailering Capacity:
- Engine Order Code:
- Engine Type: Regular Gasoline V-6
- Displacement: 3.5 L/212
- Fuel System: Direct Injection
- SAE Net Horsepower @ RPM: 280 @ 6000
- SAE Net Torque @ RPM: 262 @ 4700
- Trans Order Code:
- Trans Type: 6
- Trans Description Cont.: Automatic w/OD
- Trans Description Cont. Again:
- First Gear Ratio (:1): 3.36
- Second Gear Ratio (:1): 2.10
- Third Gear Ratio (:1): 1.49
- Fourth Gear Ratio (:1): 1.06
- Fifth Gear Ratio (:1): 0.75
- Sixth Gear Ratio (:1): 0.56
- Reverse Ratio (:1): 2.27
- Final Drive Axle Ratio (:1): 4.25
- Tons/yr of CO2 Emissions @ 15K mi/year: 8.1
- Suspension Type - Front: Strut
- Suspension Type - Rear: Multi-Link
- Suspension Type - Front (Cont.): Strut
- Suspension Type - Rear (Cont.): Multi-Link
- Front Tire Order Code:
- Rear Tire Order Code:
- Spare Tire Order Code:
- Front Tire Size: P245/60HR18
- Rear Tire Size: P245/60HR18
- Spare Tire Size: Compact
- Front Wheel Size: 18 X 8
- Rear Wheel Size: 18 X 8
- Spare Wheel Size: Compact
- Front Wheel Material: Aluminum
- Rear Wheel Material: Aluminum
- Spare Wheel Material: Steel
- Steering Type: Rack-Pinion
- Turning Diameter - Curb to Curb: 39.4
- Brake Type: 4-Wheel Disc
- Brake ABS System: 4-Wheel
- Disc - Front (Yes or ): Yes
- Disc - Rear (Yes or ): Yes
- Front Brake Rotor Diam x Thickness: 12.6
- Rear Brake Rotor Diam x Thickness: 13
- Drum - Rear (Yes or ):
- Rear Drum Diam x Width:
- Fuel Tank Capacity, Approx: 19.5
- Front Head Room: 39.5
- Front Leg Room: 40.9
- Front Shoulder Room: 62
- Front Hip Room: 59.1
- Second Head Room: 39.9
- Second Leg Room: 38.4
- Second Shoulder Room: 62
- Second Hip Room: 57.3
- Third Head Room: 38.9
- Third Leg Room: 31.9
- Third Shoulder Room: 57.6
- Third Hip Room: 44.6
- Wheelbase: 111
- Length, Overall: 194.5
- Width, Max w/o mirrors: 78.6
- Height, Overall: 69.8
- Track Width, Front: 66.3
- Track Width, Rear: 66.3
- Cargo Volume to Seat 1: 83.8
- Cargo Volume to Seat 2: 46.8
- Cargo Volume to Seat 3: 16.5
- Model Group: Pilot
- Vehicle Segment: Intermediate Sport Utility
- Vehicle Type: Sport Utility
- Engine Displacement Units: 3.5
- Engine Camshaft: SOHC
- Engine Block Type: aluminum
- Engine Cylinder Count: 6
- Engine Valve Count: 4
- Country of Origin: United States Honda Multi-Purpose Passenger Vehicles
Details
- 3rd Row Seat
- 4-Wheel Disc Brakes
- 6-Speed A/T
- ABS
- Adjustable Steering Wheel
- Aluminum Wheels
- AM/FM Stereo
- Auto-Dimming Rearview Mirror
- Automatic Headlights
- Auxiliary Audio Input
- Back-Up Camera
- Brake Assist
- Bucket Seats
- Child Safety Locks
- Cruise Control
- Daytime Running Lights
- Driver Adjustable Lumbar
- Driver Air Bag
- Driver Illuminated Vanity Mirror
- Driver Vanity Mirror
- Engine Immobilizer
- Entertainment System
- Floor Mats
- Fog Lamps
- Front Head Air Bag
- Front Wheel Drive
- Gasoline Fuel
- Heated Seats
- Intermittent Wipers
- Keyless Entry
- Leather Seats
- Leather Steering Wheel
- MP3 Player
- Multi-Zone A/C
- Pass-Through Rear Seat
- Passenger Air Bag
- Passenger Illuminated Visor Mirror
- Passenger Vanity Mirror
- Power Door Locks
- Power Driver Seat
- Power Liftgate
- Power Mirror(s)
- Power Passenger Seat
- Power Steering
- Power Windows
- Privacy Glass
- Rear A/C
- Rear Defrost
- Rear Head Air Bag
- Rear Seat Audio Controls
- Rear Spoiler
- Remote Start
- Remote Trunk Release
- Satellite Radio
- Smart Device Integration
- Stability Control
- Steering Wheel Audio Controls
- Sunroof / Moonroof
- Telematics
- Temporary Spare Tire
- Tire Pressure Monitor
- Tires - Front All-Season
- Tires - Rear All-Season
- Trip Computer
- Universal Garage Door Opener
- V6 Cylinder Engine
- Variable Speed Intermittent Wipers
- Front Side Air Bag
- Climate Control
- A/C
- Security System
- Sun/Moonroof
- Traction Control
- A/T
- Generic Sun/Moonroof
- MP3 Capability
- Heated Front Seat(s)
- Immobilizer
- Bluetooth Connection
- Remote Engine Start
- Keyless Start
- Rear Bench Seat
- Passenger Air Bag Sensor
- Requires Subscription
Customer Reviews
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to 11300 Fm 1960 West - Houston, TX 77065
Contact Us
(281) 469-5222Contact a Top Rated Specialist
Lee Hobson
New and Pre-Owned Sales
Robert Wolf Jr.
Sales Manager
Francisco Garcia
New and Pre-Owned Sales
Group 1 Buick GMC North Specialists
Lee Hobson
New and Pre-Owned Sales
Aug 22, 2026
My sales rep was friendly and his time answering all my
My sales rep was friendly and his time answering all my questions! I came in with two cars in particular that I was interested in and we were able to make a great deal!
Jul 28, 2026
Great service department and superior technicians.
Great service department and superior technicians. Great with scheduling and doing what they say, they’re going to do.
Jul 15, 2026
Group 1 Buick GMC North boasts the greatest car sales
Group 1 Buick GMC North boasts the greatest car sales representative I've ever had! Lee Hobson worked tirelessly and flawlessly to ensure a seamless and advantageous transaction from start to finish. When he says he only gives the VIP experience, TRUST that he is a man of his word! He is honest, extremely knowledgeable, personable, listens to understand what YOU want during the car-buying process instead of trying to deter you into a direction that would not be beneficial for you, and then after he has a thorough understanding of what you expect, he does everything to work out the very best deal for you. Multiple times during the initial time with him, I was astonished at how he offers such unique insight and can give you a completely new perspective about car-buying, and I walked away (or rather drove away in my new [to me] vehicle) full of valuable information for more purchases later on. Our family has purchased three vehicles from him (and he even delivered one of our vehicles to us at our home for our convenience!) and we have referred and know more than a dozen people who have bought from him, and everyone says the same things: he is kind and patient, extremely helpful and knowledgeable, he gives the best customer experience, he's never pushy, never rushes you or tries to pressure you, and he always works to get you the best deal possible! If you visit Group 1 Buick GMC North, ask for Lee!
Jul 11, 2026
Great service and great staff.
Great service and great staff. Had a wonderful experience buying my car there on July 4th
Jul 01, 2026
This was the best car shopping experience we’ve had.
This was the best car shopping experience we’ve had. Lee was an excellent representative of Buick Group 1 very transparent, thorough, knowledgeable and extremely kind. We enjoyed doing business with him.
Robert Wolf Jr.
Sales Manager
Sep 14, 2026
Transparent pricing huge inventory experienced
Transparent pricing huge inventory experienced salespeople that took care of me from the moment i arrived
Sep 12, 2026
I've purchased 6 cars in 18 years from this dealer,
I've purchased 6 cars in 18 years from this dealer, however the service department is the heart of it all. I am very pleased to say that my service advisor Rudain Barazi was phenomenal today and the previous service call. This guy is great and above everything, HONEST! I Believe I'm going to ask for him from now on when ever I need service. Keep up the good work Rudy!
Aug 15, 2026
ALL FINE THATS IT.
ALL FINE THATS IT. THE POINT IS IT WAS FINE LETS MOVE O NOW. GOOD GROUP
Aug 07, 2026
Where do i begin?
Where do i begin?! First off I originally looked at a canyon at the north location but was told it was in transit to the southwest location. After a few days of back and forth with the southwest dealership, i booked a test drive. Morning of, i receive a text to confirm my test drive for that afternoon. Upon arrival, no one greets me, i have to go find someone to take me to my salesman. Shake hands and sit for 20 minutes only to then be told that the truck was not delivered yet and no ETA was given. I left after seeing nothing and wasting over an hour of my time. almost a week later i get pictures of the truck coming of the transit truck and immediately told that it was sold while being unloaded and that there was another one at the north location. I tell them to leave it at the north one as its more local for me. I book a test drive with the north location and upon arrival there I'm told the truck i wanted to look at had "problems" no further explanation given. Luckily they had 3 other trucks of the same trim package, just in different colors. I end up doing paperwork for the color i originally didn't want but was tired of waiting and had zero trust the dealer would ever get a functioning one. The paper work took too long and i had to comeback the following day with a cashiers check from the bank for my downpayment. My salesman from the day before was off that day but told me he would make sure i was taken care of when picking up the truck. I was far from taken care of. i give my check to the receptionist who tells me to sign the back of my cashiers check (i knew that wasn't necessary and told her that but she persisted) She takes the check back to the finance manager who brings me my license plates and tells me i shouldn't have signed the back of the check! Luckily they were still able to process it. After that, no one comes to help me for 20+ minutes because no one communicated with each other that i still needed my plates mounted and keys from a salesman. I get one key and am told the spare will be overnight shipped from the accounting office the next day. After a week, i have no spare key after asking my salesman twice and am then told that it was lost in transit. Tells me they'll need to cut me a new one and contact a lock smith for me. 3 days of back and forth with the lock smith and i cant get him to show up either! What hurts the most is that i brought my dad with me and he was thinking about upgrading his GMC Sierra there if we had a good experience purchasing my truck. Worst purchasing experience of my life and i honestly regret giving any business to this dealership/group. Before, during, and after they have your money; you mean nothing to them. I love my truck and the product GMC provides but the service is worse than abysmal! No one i know personally will ever bring business here and i encourage EVERYONE I meet to do the same!
Francisco Garcia
New and Pre-Owned Sales
Sep 28, 2026
Franky was amazing.
Franky was amazing. I loved my experience and I highly recommend Group 1 to anybody
Sep 09, 2026
I had a great experience with the dealership and the
I had a great experience with the dealership and the salesman they made me feel like they wanted my business, I would definitely recommend them to anyone looking for a vehicle.
Jay Mondick
New and Pre-Owned Sales
Sep 26, 2026
⭐️⭐️⭐️⭐️⭐️ We had an AMAZING experience from start to
⭐️⭐️⭐️⭐️⭐️ We had an AMAZING experience from start to finish! We were in and out of the dealership in less than three hours, and the entire process was simple, straightforward, and completely stress-free. We worked primarily with Jay, and he was fantastic! He made the entire process feel easy and streamlined. He was extremely polite, communicated openly with us throughout the whole experience, and was completely upfront and honest about everything involving the vehicle. We never felt pressured or like we were getting the typical “dealership runaround.” For financing, we primarily worked with Cesar, who was equally amazing. He truly fought to make sure we received the best rate possible and walked us through everything clearly and honestly. We really appreciated how transparent he was and how much effort he put into getting us the best financing available. From the vehicle itself to financing and communication, this was easily one of the best dealership experiences we’ve had. Jay and Cesar made buying a car actually enjoyable! We would absolutely recommend them and this dealership to anyone looking for a straightforward, honest, and stress-free car-buying experience.
Aug 13, 2026
While visiting Group 1 GMC, I purchased a Buick Enclave,
While visiting Group 1 GMC, I purchased a Buick Enclave, not was I was originally shopping for, but preferred it so much more
Jul 31, 2026
I had an extremely unusual experience at this car.
I had an extremely unusual experience at this car.Dealership. no shady tactics, no pressure, and I walked out feeling like I got a really good deal! If you're holding off on buying a vehicle right now because you feel car dealerships are taking advantage of people right now, try this dealership they're doing things differently. Ask for Jay. He's very attentive, extremely knowledgeable and and most importantly very genuine!
Jul 09, 2026
They were on top of getting us what we needed with our
They were on top of getting us what we needed with our truck purchase! We would use them again!
Chris Crespo
New and Pre-Owned Sales
Sep 03, 2026
Christian Crespo was our sales rep and he was absolutely
Christian Crespo was our sales rep and he was absolutely amazing. He made the car buying experience so easy. He actually listened to our needs as opposed to just selling us and took the time to make sure we were buying exactly what we wanted and that we'd be happy with our selection. He was most patient and attentive. I would recommend him to my family and friends.
Aug 10, 2026
The overall experience was satisfactory, though not
The overall experience was satisfactory, though not without its flaws. My two primary concerns were: 1) Inspection of the car upon delivery: Upon inspection, I noticed a white streak on the front of the truck. Initially, I mistook it for tape because there was random adhesive around the truck that I had to remove. However, it turned out to be a paint chip, which was disappointing. 2) Questions regarding add-ons during the finance process: I appreciate the leadership’s response and attention to resolve it.
Jul 18, 2026
Great service!
Great service! Very thorough. Went out of their way to expedite recall work.and arrange transportation for me!
Jun 18, 2026
Los mejores.
Los mejores. Muy buena atención. El negocio fue bien rápido y con claridad. Gracias a todos por su ayuda.
Terrance Johnson
New and Pre-Owned Sales
Sep 28, 2026
Helpful and courteous staff who genuinely wanted to help
Helpful and courteous staff who genuinely wanted to help meet my needs as a customer.
Aug 05, 2026
Great experience from start to finish!
Great experience from start to finish! The staff was friendly, professional, and made the entire process easy and stress-free.
Jul 22, 2026
Terrance was my sales rep and he was great.
Terrance was my sales rep and he was great. Would recommend him to others if they were going to GMC.
Javonte Wright
New and Pre-Owned Sales
Sep 14, 2026
Transparent pricing huge inventory experienced
Transparent pricing huge inventory experienced salespeople that took care of me from the moment i arrived
Jul 23, 2026
Sales process was fast and efficient, a few phone calls
Sales process was fast and efficient, a few phone calls and a trip to the office and I owned a new truck.
Esmeralda Juarez
Internet Sales Manager
Sep 12, 2026
I've purchased 6 cars in 18 years from this dealer,
I've purchased 6 cars in 18 years from this dealer, however the service department is the heart of it all. I am very pleased to say that my service advisor Rudain Barazi was phenomenal today and the previous service call. This guy is great and above everything, HONEST! I Believe I'm going to ask for him from now on when ever I need service. Keep up the good work Rudy!
Aug 28, 2026
Didn’t take long, went over my whole truck.
Didn’t take long, went over my whole truck. Good customer service. Wash my vehicle
Anthony Telford
New and Pre-Owned Sales
Aug 07, 2026
Where do i begin?
Where do i begin?! First off I originally looked at a canyon at the north location but was told it was in transit to the southwest location. After a few days of back and forth with the southwest dealership, i booked a test drive. Morning of, i receive a text to confirm my test drive for that afternoon. Upon arrival, no one greets me, i have to go find someone to take me to my salesman. Shake hands and sit for 20 minutes only to then be told that the truck was not delivered yet and no ETA was given. I left after seeing nothing and wasting over an hour of my time. almost a week later i get pictures of the truck coming of the transit truck and immediately told that it was sold while being unloaded and that there was another one at the north location. I tell them to leave it at the north one as its more local for me. I book a test drive with the north location and upon arrival there I'm told the truck i wanted to look at had "problems" no further explanation given. Luckily they had 3 other trucks of the same trim package, just in different colors. I end up doing paperwork for the color i originally didn't want but was tired of waiting and had zero trust the dealer would ever get a functioning one. The paper work took too long and i had to comeback the following day with a cashiers check from the bank for my downpayment. My salesman from the day before was off that day but told me he would make sure i was taken care of when picking up the truck. I was far from taken care of. i give my check to the receptionist who tells me to sign the back of my cashiers check (i knew that wasn't necessary and told her that but she persisted) She takes the check back to the finance manager who brings me my license plates and tells me i shouldn't have signed the back of the check! Luckily they were still able to process it. After that, no one comes to help me for 20+ minutes because no one communicated with each other that i still needed my plates mounted and keys from a salesman. I get one key and am told the spare will be overnight shipped from the accounting office the next day. After a week, i have no spare key after asking my salesman twice and am then told that it was lost in transit. Tells me they'll need to cut me a new one and contact a lock smith for me. 3 days of back and forth with the lock smith and i cant get him to show up either! What hurts the most is that i brought my dad with me and he was thinking about upgrading his GMC Sierra there if we had a good experience purchasing my truck. Worst purchasing experience of my life and i honestly regret giving any business to this dealership/group. Before, during, and after they have your money; you mean nothing to them. I love my truck and the product GMC provides but the service is worse than abysmal! No one i know personally will ever bring business here and i encourage EVERYONE I meet to do the same!
Jul 24, 2026
World class customer service.
World class customer service... best I experience in all long thank Karla. I had a pleasant experience very professional.
Jun 17, 2026
Experience was great.
Experience was great. Anthony was nice, professional and on it the whole time. Thank you Anthony and thank you Group 1 Buick GMC North!
Hector Rincon
New and Pre-Owned Sales
Aug 14, 2026
completely satisfied with the service I received from
completely satisfied with the service I received from John Ivanic Group 1 Buick GMC North
Jul 01, 2026
This was the best car shopping experience we’ve had.
This was the best car shopping experience we’ve had. Lee was an excellent representative of Buick Group 1 very transparent, thorough, knowledgeable and extremely kind. We enjoyed doing business with him.
David Cardova
New and Pre-Owned Sales
Aug 21, 2026
David was extremely nice, and made sure I made the right
David was extremely nice, and made sure I made the right decision for me. I was able to get the car I really wanted!!
Jul 22, 2026
Poor experience with the salesman David and vehicles at
Poor experience with the salesman David and vehicles at this location. I purchased a preowned GMC Sierra cash and mentioned some issues before diving it off the lot. I noticed it needed to be detailed and the coolant was lot. The salesman ensured that he’d handle it prior to driving it off. The next day I pick up the vehicle and it’s not detailed. I drive it for 20 miles and boom it starts overheating and smoking. I call the salesman and he gets a attitude and hangs up. It’s a mess from there because they didn’t want to pay for the tow. Eventually I talk with the GM and he had enough sense to take care of the entire situation. Overall I retuned the vehicle with my money back and thankfully got out of that situation. One thing to mention please ask for your multi point inspection paperwork. It’s ridiculous that the salesman didn’t even know what that was.
Cory Rogers
New and Pre-Owned Sales
Aug 15, 2026
ALL FINE THATS IT.
ALL FINE THATS IT. THE POINT IS IT WAS FINE LETS MOVE O NOW. GOOD GROUP
Jul 02, 2026
Cory Rogers is an excellent salesman and made sure all of
Cory Rogers is an excellent salesman and made sure all of my questions were answered. He provided care to our needs during this service call. He continues to go above and beyond our expectations.
Jorge Gomez
Sales Manager
Jun 18, 2026
Los mejores.
Los mejores. Muy buena atención. El negocio fue bien rápido y con claridad. Gracias a todos por su ayuda.
Devin Shegog
New and Pre-Owned Sales
Aug 12, 2026
I worked with Devin and he was awesome.
I worked with Devin and he was awesome. They got me in a brand new 2026 Buick Envista and I absolutely love it. Costumer Service was top of the line. I would go back to them anytime.
Christopher Hennis
New and Pre-Owned Sales
Jul 03, 2026
Extremely professional.
Extremely professional. Would highly recommend. Best service department I have ever worked with. From the time I got there the entire service department was welcoming and helpful. They were very fair with their pricing and explained everything in detail. I can’t say enough how impressed I was.
Bernardo Melendez
Sales Manager
Jul 22, 2026
Poor experience with the salesman David and vehicles at
Poor experience with the salesman David and vehicles at this location. I purchased a preowned GMC Sierra cash and mentioned some issues before diving it off the lot. I noticed it needed to be detailed and the coolant was lot. The salesman ensured that he’d handle it prior to driving it off. The next day I pick up the vehicle and it’s not detailed. I drive it for 20 miles and boom it starts overheating and smoking. I call the salesman and he gets a attitude and hangs up. It’s a mess from there because they didn’t want to pay for the tow. Eventually I talk with the GM and he had enough sense to take care of the entire situation. Overall I retuned the vehicle with my money back and thankfully got out of that situation. One thing to mention please ask for your multi point inspection paperwork. It’s ridiculous that the salesman didn’t even know what that was.
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