Customer Testimonials
ALL FINE THATS IT. THE POINT IS IT WAS FINE LETS MOVE O NOW. GOOD GROUP
No fluff straight to business!
I was promptly and warmly greeted by the receptionist. My sales representative, John Ivanic, was exceptionally helpful and knowledgeable throughout the entire purchasing process. He provided a comprehensive overview of the vehicle's features and detailed how the service department could assist with my future automotive maintenance needs. The finance process with Hector Rincon was easy and very detailed on my contract. I am thoroughly satisfied with my purchase of the Buick Envista. Thank you! Cathy T Rodriguez
completely satisfied with the service I received from John Ivanic Group 1 Buick GMC North
Fast and courageous service!
Wesley has assisted me at intake for years. He's provided excellent customer service. A calming trust the service mechanics will treat the investment of your vehicle like they would their own. You're made to at least feel your vehicle concerns are valid. Well done service team. Excellent and friendly valet staff. Could recommend seat and floor paper covers like used here before.
While visiting Group 1 GMC, I purchased a Buick Enclave, not was I was originally shopping for, but preferred it so much more
I worked with Devin and he was awesome. They got me in a brand new 2026 Buick Envista and I absolutely love it. Costumer Service was top of the line. I would go back to them anytime.
Lori took care of my truck the whole time she is the best service ever at all times 💯💯🫶🏼🙏🏻
My experience is completely satisfied with the service I received from John Ivanic!
Oscar was patient with me he brok everything down to where i understood him. Also his technician did a wonderful job
Extremely impressed with the personalized care that my service advisor Chris Todd provided. Kept me well informed providing his knowledge and advice throughout what could’ve been a crisis.
From the sales receptionist Flor on the phone to the manager of the dealership Jorge it was a 10/10. My sales person Chris Crespo was beyond amazing. He listened, was understanding and very helpful making me comfortable with my purchase.
The overall experience was satisfactory, though not without its flaws. My two primary concerns were: 1) Inspection of the car upon delivery: Upon inspection, I noticed a white streak on the front of the truck. Initially, I mistook it for tape because there was random adhesive around the truck that I had to remove. However, it turned out to be a paint chip, which was disappointing. 2) Questions regarding add-ons during the finance process: I appreciate the leadership’s response and attention to resolve it.
Thank you Mercedes I love the service it was fast . love my new Buick enclave 2026 thanks again
Great service and will go back.
Great buying experience if you need a car salesman that make you feel comfortable contact Javonte writght
Where do i begin?! First off I originally looked at a canyon at the north location but was told it was in transit to the southwest location. After a few days of back and forth with the southwest dealership, i booked a test drive. Morning of, i receive a text to confirm my test drive for that afternoon. Upon arrival, no one greets me, i have to go find someone to take me to my salesman. Shake hands and sit for 20 minutes only to then be told that the truck was not delivered yet and no ETA was given. I ... Read More DealerRater - Aug 7, 2026
I recently had my first experience with Group 1 Buick GMC North and it was fantastic. I was looking to sell my truck. I went to several dealerships and got the run around and low ball offers and then I talked to Megan Martin at Group 1. She was so great to work with. She is very kind and responsive to calls and texts. She worked to get a better offer for us from her team and my wife and I couldn't have been happier. No run around, no gimmicks, no wasted time. We can't recommend Megan Martin highly enough. ... Read More Google - Aug 7, 2026
(Translated by Google) I want to express my complete satisfaction with the experience I had while purchasing my new 2026 GMC Yukon XL. From the very first moment, I received exceptional, professional, and, above all, very personal service.
My special thanks to Jorge Gómez, Sales Manager, for his excellent service, professionalism, and willingness to make the entire process simple and enjoyable. I also want to acknowledge Crespo, my salesperson, who proved to be an excellent person: attentive, respectful, patient, and always willing to help and answer all my questions.
Buying such a special vehicle becomes an even better experience when ... Read More Google - Aug 7, 2026
Had a wonderful Experience at Group 1 Buick GMC North Sold 2 Trucks Every thing Went Smooth from the moment I Got the quote on line till I Met Mr Wayne Brown how went above and beyond to make everything go as fast and easy as possible to complete the process of selling my first truck to the extent that I said to my self if it’s that easy I am going to sell my second one Too I really appreciate all the nice work and care and frankness May GOD bless all their hard work
Worst service ever! It took almost 6 hours waiting to change motor oil only. So sad!
I had an excellent experience working with the finance manager Lovish! As well as Sales Advisor David! They were professional, knowledgeable, and really helped me out! They answered all of my questions patiently, were transparent about my options, and made sure I felt comfortable before making any decisions.I truly appreciate their honesty and outstanding customer service, and I would highly recommend them to anyone purchasing a vehicle.
It’s always clean and comfortable some of the people are friendly; but Archer is one of the best.
Great experience from start to finish! The staff was friendly, professional, and made the entire process easy and stress-free.
Merceds helped me purchasing my Enclave from here and she was the best sales person of all my experiences in buying cars. I highly recommend to visit the dealer and ask for Mercedes!
Always great service at this place. I have many shops near me but I choose to come here because I know they are honest and will help me with my vehicle.
Javonte understood my request and exceeded my expectations. I told him I don't want any BS and helped me with a smooth purchase! Thank you!!
I’ll buy here again. Great overall experience.
One of the best experiences i've had add a car dealership. No shady tactics, no pressure Everything just happened very smoothly. If you're holding off on buying a new vehicle, because you believe dealerships are out of control right now. Try this dealership, they're doing things differently! Ask for Jay for sales and Enrique in financing!
I had an extremely unusual experience at this car.Dealership. no shady tactics, no pressure, and I walked out feeling like I got a really good deal! If you're holding off on buying a vehicle right now because you feel car dealerships are taking advantage of people right now, try this dealership they're doing things differently. Ask for Jay. He's very attentive, extremely knowledgeable and and most importantly very genuine!
Please don’t leave customers with service appointments standing outside waiting for their representatives to show up. We finally went inside and got ours
Had a relly great service with ms mercedesshe made everything smooth and fast she got what we wanted and a great deal thank you
Great speedy service, and staff is amazing.
They are very polite, and follow up, without being pushy. Very nice for a change from all the others!
Fast and friendly service. Staff has always been helpful in addressing my truck going through the shop. Thank you
Great customer service and at a great price!!!
Lee was great! Did everything through text & when I got there he had paperwork ready & car ready for test drive! Great experience
Great service department and superior technicians. Great with scheduling and doing what they say, they’re going to do.
Beck & Masten GMC was very professional and respectable during the oil change. They were courteous, and kept me updated as the inspection and oil change took place. They suggested other services, but we’re not too pushy on them, which I appreciated. Having those suggestions will allow me to maintain my vehicle and keep it on the road much longer.
The only problem I had was the advertisement of the "90 days before the first payment is made", but at the time of signing I was told that the first payment is due in 45 days. Other than that, everything was A1.
My experience with Lovish was great. He was personable and explained everything thoroughly.
World class customer service... best I experience in all long thank Karla. I had a pleasant experience very professional.
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I recently purchased a Jeep Gladiator from Javonte Wright, and I couldn’t be happier with the entire experience. From the very first conversation, Javonte was professional, knowledgeable, transparent, and never made me feel pressured. He took the time to answer every question, kept me informed throughout the process, and made everything incredibly smooth.
What really impressed me was that he coordinated the delivery of my Gladiator all the way to Panama City, Florida. The vehicle arrived exactly as promised, in excellent condition, and the entire transaction was seamless from start to finish.
If you’re looking for someone who ... Read More Google - Jul 24, 2026
Lorrie was excellent and very responsive when it came to my questions and was very detailed throughout each step of the process of my truck being serviced smooth sailing process she makes of it and that’s what us customers want and appreciate excellent work by Lorrie
Adrian was very helpful and made the service process easy. Tyler the mechanic technician took the time to show me underneath my vehicle and explained a doubt that I had, which I really appreciate. Great customer service all around!
Great experience
Juan is very helpful and 100 good customer service
Sales process was fast and efficient, a few phone calls and a trip to the office and I owned a new truck.
Poor experience with the salesman David and vehicles at this location. I purchased a preowned GMC Sierra cash and mentioned some issues before diving it off the lot. I noticed it needed to be detailed and the coolant was lot. The salesman ensured that he’d handle it prior to driving it off. The next day I pick up the vehicle and it’s not detailed. I drive it for 20 miles and boom it starts overheating and smoking. I call the salesman and he gets a attitude and hangs up. It’s a mess from there because they didn’t ... Read More DealerRater - Jul 22, 2026
Did the whole deal online and had the car delivered near by. Was a good experience Mercedes was my online sales person and she was good at what she does. Thanks
Terrance was my sales rep and he was great. Would recommend him to others if they were going to GMC.
We had our vehicle serviced and we appreciate the professionalism we received.
Our experience was great because of Terry. He wasn't pushy and made sure we were happy with our decision. I definitely recommend GP1 for car buying experience and ask for Terry.
Christina did a great job getting my warranty claim taken care handled!
Great customer service.
Daymon is wonderful to work with. I explained what I was looking to do and what would be fair in my opinion. It was a tricky double trade but Daymon understood what I wanted to accomplish. Daymon has followed up on multiple occasions since. I appreciate sales people who "listen mor than talk" Thanks Daymon!
Great service! Very thorough. Went out of their way to expedite recall work.and arrange transportation for me!
My younger brother recommended this location for our next vehicle purchase and we are so grateful he did! We truly enjoyed our SUV buying experience with the team! Our sales representative Mercedes did an outstanding job of finding us the best vehicle for our needs and at a very affordable price! The financing representative Ruben also performed outstanding by finding us the best rates and warranty protection for our new purchase! Definitely will send our friends and family here!
Christina is the best in the service department!
Christopher communicated during each step of the process. Texted once my truck was ready. Thanks
Chris was an amazing salesman who was transparent and smooth. I told him what I needed at what cost and he made it happen!
My younger brother recommended this location for our next vehicle purchase and we are so grateful he did! We truly enjoyed our SUV buying experience with the team! Our sales representative Mercedes did an outstanding job of finding us the best vehicle for our needs and at a very affordable price! The financing representative Ruben also performed outstanding by finding us the best rates and warranty protection for our new purchase! Definitely will send our friends and family here!
Fantastic place to buy a car no pressure and straightforward. Dealing with these folks Jon our salesman was fantastic. We really appreciated this experience. Thanks, John!!!
Great service got my vehicle diagnosed quickly and accurately!! The kind of place you refer your friends and family too !!
Great service. Thanks Wes!
The salesman Maurice was awesome. He was very helpful with all things. All the tech in car he helped us with. I recommend him for a raise
I worked with Esmeralda and Lee on my purchase, and everyone was incredibly helpful throughout the entire process. From the General Manager and Finance Manager to their in-house contracts team, they made everything smooth and stress-free.
I highly recommend purchasing your vehicle here. They treat you like family, not just another sale. There were no hidden add-ons or misleading sales tactics like I experienced at the other dealership I was in contact with (Classic GMC). The team at Group 1 Buick GMC North truly took care of me from start to finish.
Thank you to everyone for making this such a ... Read More Google - Jul 15, 2026
Went in looking for my first car, and with lees help I found the exact one I wanted! He made the experience great, was extremely helpful, and very kind!
Group 1 Buick GMC North boasts the greatest car sales representative I've ever had! Lee Hobson worked tirelessly and flawlessly to ensure a seamless and advantageous transaction from start to finish. When he says he only gives the VIP experience, TRUST that he is a man of his word! He is honest, extremely knowledgeable, personable, listens to understand what YOU want during the car-buying process instead of trying to deter you into a direction that would not be beneficial for you, and then after he has a thorough understanding of what you expect, he does everything to work out the ... Read More DealerRater - Jul 15, 2026
We bought a GMC and are very grateful to the Service and Parts team.
We encountered an issue early on, and they were incredibly professional and dedicated, always available to help us resolve the situation.
I want to thank Adrian, who guided us; he was empathetic throughout the process and put us at ease.
I returned other day for oil change and Adrian helped us once again always with professionalism and empathy.
We are very happy with the department as a whole, but i would like to highlight Adrian assistance, as he has truly been attentive to our concerns during ... Read More Google - Jul 14, 2026
The dealership was very professional and prompt with diagnosing the issues with my car. Turn around time was quick as well.
I bought a used car from John Ivanic. From the moment I walked in, he showed me a great experience. Giving me time when I wanted to inspect the car in detail and answering my questions, addressing my concerns and never being pushy. I felt respected and valued the whole time. The pricing was straight forward and they even worked with me a little. The process was pleasant and I would definitely buy from them again.
Jonathan checked me in and was so helpful and nice. Christina Guajardo went out of her way to get be back on the road. Both have outstanding customer service and would definitely recommend their service to friends and family.
Javonte Wright went above and beyond to get me in and out in less than an hour with a new truck. I would recommend him to anyone. Great guy, very knowledgeable.
Communication was great. All work completed on time.
Excellent attention and professional assistance
We had a great experience buying our Yukon from Group 1 Buick GMC North. Devin was knowledgeable, straightforward, and never once made us feel pressured. He respected that we wanted to take our time, answered all of our questions, and made the whole process easy. Hector in finance was just as great. He explained the warranty options, didn't push products we weren't interested in, and even gave us his cell number in case we had any questions during our Arizona registration process. Both of them made what is usually a stressful purchase feel easy. Highly recommend asking for Devin ... Read More Google - Jul 11, 2026
Thank you great service today and the complementary lunch was good .
Great people! PJ is your man to work with!
