Pre-Owned 2016 Chevrolet Suburban LS
- VIN: 1GNSCGKC7GR109102
- Stock: GR109102
Pre-Owned 2016 Chevrolet Suburban LS
VIN: 1GNSCGKC7GR109102STOCK: GR109102
Basic Info
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Exterior:Silver Ice Metallic
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Drivetrain:RWD
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Interior:Jet Black
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Transmission:Automatic
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Engine:5.3L 8 Cylinder Engine
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Fuel Efficiency: (EPA estimates. Actual mileage may vary.)16 CITY / 23 HWY
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Mileage:79,465
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Vehicle LocationGroup 1 Kia Tomball
Key Features
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3rd Row Seat
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Apple CarPlay
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Backup Camera
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Bluetooth
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Keyless Entry
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Parking Sensors / Assist
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Power Seats
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Rain Sensing Wipers
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Rear A/C
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Satellite Radio Ready
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Side-Impact Air Bags
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Tow Package
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WiFi Hotspot
Vehicle Details
Exterior
- Tire carrier, lockable outside spare, winch-type mounted under frame at rear
- Fascia, front body-color
- Fascia, rear color-keyed
- Luggage rack side rails, roof-mounted
- Mirrors, outside heated power-adjustable, manual-folding and color keyed driver mirror includes spotter mirror
- Glass, deep-tinted
- Liftgate, rear manual
Interior
- Floor covering, color-keyed carpeting
- Steering column, Tilt-Wheel
- Steering wheel, leather-wrapped
- Display, driver instrument information enhanced, multi-color 4.2" diagonal
- Remote vehicle start
- Theft deterrent, electrical, unauthorized entry
- Windows, power, with Express-Down and Express-Up on front doors and lock out features
- Climate control, tri-zone automatic with individual climate settings for driver, right-front passenger and rear passengers
- Defogger, rear-window electric
- Power outlet, 110-volt
- Conversation mirror
- Assist handles, all seats
- Lighting, interior with dome light, driver- and passenger-side door switch with delayed entry feature, cargo lights, door handle or Remote Keyless Entry-activated illuminated entry and map lights in front and second seat positions
- Cargo management system
- Cargo net
Entertainment
- Audio system feature, 6-speaker system
- Radio, HD
Mechanical
- Engine, 5.3L V8 EcoTec3 with Active Fuel Management, Direct Injection and Variable Valve Timing includes aluminum block construction (355 hp [265 kW] @ 5600 rpm, 383 lb-ft of torque [518 N-m] @ 4100 rpm)
- Rear axle, 3.08 ratio (Not available with (NHT) Max Trailering Package.)
- Suspension Package, Premium Smooth Ride (Not available with (NHT) Max Trailering Package.)
- Differential, heavy-duty locking rear
- Rear wheel drive
- Cooling, external engine oil cooler, heavy-duty air-to-oil integral to driver side of radiator
- Cooling, auxiliary transmission oil cooler, heavy-duty air-to-oil
- Battery, 720 cold cranking amps with 80 amp hour rating
- Alternator, 150 amps
- Trailering equipment includes trailering hitch platform, 7-wire harness with independent fused trailering circuits mated to a 7-way sealed connector and 2" trailering receiver
- GVWR, 7300 lbs. (3311 kg) (Requires 2WD model.)
- Suspension, front coil-over-shock with stabilizer bar
- Suspension, rear multi-link with coil springs
- Steering, power
Safety
- Daytime Running Lamps, with automatic exterior lamp control
- Brakes, 4-wheel antilock, 4-wheel disc, VAC power
- StabiliTrak, stability control system with brake assist, includes traction control
- Automatic Occupant Sensing System sensor indicator inflatable restraint, front passenger/child presence detector
- Rear Park Assist with audible warning
- Rear Vision Camera
- LATCH system (Lower Anchors and Top tethers for Children), for child safety seats lower anchors and top tethers located in all second row seating positions, top tethers located in third row seating positions
- Tire Pressure Monitor System air pressure sensors in each tire with pressure display in Driver Information Center
- Warning tones headlamp on, key-in-ignition, driver and right-front passenger safety belt unfasten and turn signal on
Tech Specs
- Vehicle Name: Chevrolet Suburban
- Body Style: Sport Utility Vehicle
- Body Code: E52
- Drivetrain: Rear Wheel Drive
- Passenger Capacity: 8
- Gross Axle Wt Rating - Front: 3500
- Gross Axle Wt Rating - Rear: 4200
- Curb Weight - Front: - TBD -
- Curb Weight - Rear: - TBD -
- Gross Vehicle Weight Rating Cap: 7300
- Fuel Economy Est-Combined: 18
- EPA Fuel Economy Est - City: 16
- EPA Fuel Economy Est - Hwy: 23
- Tons/yr of CO2 Emissions @ 15K mi/year: 9.8
- Gross Combined Wt Rating: - TBD -
- Dead Weight Hitch - Max Trailer Wt.: 5000
- Dead Weight Hitch - Max Tongue Wt.: 500
- Wt Distributing Hitch - Max Trailer Wt.: 6300
- Wt Distributing Hitch - Max Tongue Wt.: 630
- Fifth Wheel Hitch - Max Trailer Wt.:
- Fifth Wheel Hitch - Max Tongue Wt.:
- Engine Order Code: L83
- Engine Type: Gas/Ethanol V8
- Displacement: 5.3L/- TBD -
- Fuel System: Direct Injection
- SAE Net Horsepower @ RPM: 355 @ 5600
- SAE Net Torque @ RPM: 383 @ 4100
- Trans Order Code: MYC
- Trans Type: 6
- Trans Description Cont.: Automatic
- Trans Description Cont. Again:
- First Gear Ratio (:1): - TBD -
- Second Gear Ratio (:1): - TBD -
- Third Gear Ratio (:1): - TBD -
- Fourth Gear Ratio (:1): - TBD -
- Fifth Gear Ratio (:1): - TBD -
- Sixth Gear Ratio (:1): - TBD -
- Reverse Ratio (:1): - TBD -
- Clutch Size:
- Trans Power Take Off:
- Trans PTO Access:
- Transfer Case Model: N/A
- Transfer Case Gear Ratio (:1), High:
- Transfer Case Gear Ratio (:1), Low:
- Transfer Case Power Take Off:
- Cold Cranking Amps @ 0° F (Primary): 720
- Cold Cranking Amps @ 0° F (2nd):
- Maximum Alternator Capacity (amps): 150
- Maximum Alternator Watts:
- Total Cooling System Capacity: - TBD -
- Engine Oil Cooler:
- Frame Type: - TBD -
- Suspension Type - Front: Independent
- Suspension Type - Rear: Multi-Link
- Spring Capacity - Front: - TBD -
- Spring Capacity - Rear: - TBD -
- Axle Type - Front: Independent
- Axle Type - Rear: Semi-Floating
- Axle Capacity - Front: 3500
- Axle Capacity - Rear: 4400
- Axle Ratio (:1) - Front:
- Axle Ratio (:1) - Rear: 3.08
- Shock Absorber Diameter - Front: - TBD -
- Shock Absorber Diameter - Rear: - TBD -
- Stabilizer Bar Diameter - Front: - TBD -
- Stabilizer Bar Diameter - Rear: - TBD -
- Front Tire Order Code: RKX
- Rear Tire Order Code: RKX
- Spare Tire Order Code: RC4
- Front Tire Size: P265/65R18
- Rear Tire Size: P265/65R18
- Spare Tire Size: P265/70R17
- Front Tire Capacity: - TBD -
- Rear Tire Capacity: - TBD -
- Spare Tire Capacity: - TBD -
- Revolutions/Mile @ 45 mph - Front: N/A
- Revolutions/Mile @ 45 mph - Rear: N/A
- Revolutions/Mile @ 45 mph - Spare: N/A
- Front Wheel Size: 18 x 8.5
- Rear Wheel Size: 18 x 8.5
- Spare Wheel Size: 17 x 7.5
- Front Wheel Material: Aluminum
- Rear Wheel Material: Aluminum
- Spare Wheel Material: Steel
- Steering Type: Pwr Rack & Pinion
- Steering Ratio (:1), On Center: - TBD -
- Steering Ratio (:1), At Lock: - TBD -
- Turning Diameter - Curb to Curb: 43.0
- Turning Diameter - Wall to Wall: N/A
- Brake Type: Pwr
- Brake ABS System: 4-Wheel
- Brake ABS System (Second Line):
- Disc - Front (Yes or ): Yes
- Disc - Rear (Yes or ): Yes
- Front Brake Rotor Diam x Thickness: - TBD -
- Rear Brake Rotor Diam x Thickness: - TBD -
- Drum - Rear (Yes or ):
- Rear Drum Diam x Width:
- Fuel Tank Capacity, Approx: 31
- Aux Fuel Tank Capacity, Approx:
- Fuel Tank Location: - TBD -
- Aux Fuel Tank Location:
- Front Head Room: 42.80
- Front Leg Room: 45.30
- Front Shoulder Room: 64.80
- Front Hip Room: 60.80
- Second Head Room: 39.10
- Second Leg Room: 39.70
- Second Shoulder Room: 65.10
- Second Hip Room: 60.30
- Third Head Room: 38.50
- Third Leg Room: 34.50
- Third Shoulder Room: 62.60
- Third Hip Room: 49.30
- Wheelbase: 130.00
- Length, Overall w/rear bumper: 224.4
- Width, Max w/o mirrors: 80.50
- Height, Overall: 74.4
- Overhang, Front: - TBD -
- Overhang, Rear w/bumper: - TBD -
- Ground to Top of Load Floor: 35.43
- Ground Clearance, Front: 7.91
- Ground Clearance, Rear: 7.91
- Rear Door Type: Liftgate
- Rear Door Opening Height: - TBD -
- Rear Door Opening Width: - TBD -
- Side Door Type:
- Side Door Opening Height:
- Side Door Opening Width:
- Step Up Height - Front: - TBD -
- Step Up Height - Side:
- Cargo Area Length @ Floor to Console: - TBD -
- Cargo Area Length @ Floor to Seat 1: 100.3
- Cargo Area Length @ Floor to Seat 2: 63.6
- Cargo Area Length @ Floor to Seat 3: 31.6
- Cargo Area Length @ Floor to Seat 4:
- Cargo Area Width @ Beltline: - TBD -
- Cargo Box Width @ Wheelhousings: 49.3
- Cargo Box (Area) Height: 34.92
- Cargo Volume to Seat 1: 121.7
- Cargo Volume to Seat 2: 76.7
- Cargo Volume to Seat 3: 39.3
- Cargo Volume to Seat 4:
- Model Group: Suburban
- Vehicle Segment: Large Sport Utility
- Vehicle Type: Sport Utility
- Engine Displacement Units: 5.3
- Engine Camshaft: OHV
- Engine Block Type: aluminum
- Engine Cylinder Count: 8
- Engine Valve Count: 2
- Country of Origin: United States Chevrolet Active MPV
Details
- Driver Air Bag
- Passenger Air Bag
- Front Side Air Bag
- Front Head Air Bag
- Rear Head Air Bag
- Climate Control
- Multi-Zone A/C
- A/C
- Rear A/C
- Security System
- AM/FM Stereo
- CD Player
- ABS
- 4-Wheel Disc Brakes
- Cruise Control
- Rear Defrost
- Locking/Limited Slip Differential
- Rear Wheel Drive
- 8 Cylinder Engine
- Floor Mats
- Gasoline Fuel
- Daytime Running Lights
- Keyless Entry
- Power Door Locks
- Heated Mirrors
- Power Mirror(s)
- Running Boards/Side Steps
- 3rd Row Seat
- Power Driver Seat
- Power Passenger Seat
- Pass-Through Rear Seat
- Cloth Seats
- Power Steering
- Adjustable Steering Wheel
- Conventional Spare Tire
- Traction Control
- 6-Speed A/T
- Power Windows
- Intermittent Wipers
- A/T
- Satellite Radio
- MP3 Capability
- Privacy Glass
- Variable Speed Intermittent Wipers
- Rain Sensing Wipers
- Steering Wheel Audio Controls
- Automatic Headlights
- Rear Parking Aid
- Front Reading Lamps
- Rear Reading Lamps
- Driver Adjustable Lumbar
- Passenger Adjustable Lumbar
- Leather Steering Wheel
- Transmission Overdrive Switch
- Tow Hitch
- Tire Pressure Monitor
- Bluetooth Connection
- Remote Engine Start
- Back-Up Camera
- Stability Control
- Brake Assist
- Auxiliary Audio Input
- HD Radio
- Rear Bench Seat
- Passenger Air Bag Sensor
- WiFi Hotspot
- Smart Device Integration
- Requires Subscription
Get Directions
Please enter an address
to 11300 Fm 1960 West - Houston, TX 77065
Contact Us
(281) 469-5222Contact a Top Rated Specialist
Lee Hobson
New and Pre-Owned Sales
MIchelle Shepard
New and Pre-Owned Sales
Terrance Johnson
New and Pre-Owned Sales
Group 1 Buick GMC North Specialists
Lee Hobson
New and Pre-Owned Sales
Aug 22, 2026
My sales rep was friendly and his time answering all my
My sales rep was friendly and his time answering all my questions! I came in with two cars in particular that I was interested in and we were able to make a great deal!
Jul 28, 2026
Great service department and superior technicians.
Great service department and superior technicians. Great with scheduling and doing what they say, they’re going to do.
Jul 15, 2026
Group 1 Buick GMC North boasts the greatest car sales
Group 1 Buick GMC North boasts the greatest car sales representative I've ever had! Lee Hobson worked tirelessly and flawlessly to ensure a seamless and advantageous transaction from start to finish. When he says he only gives the VIP experience, TRUST that he is a man of his word! He is honest, extremely knowledgeable, personable, listens to understand what YOU want during the car-buying process instead of trying to deter you into a direction that would not be beneficial for you, and then after he has a thorough understanding of what you expect, he does everything to work out the very best deal for you. Multiple times during the initial time with him, I was astonished at how he offers such unique insight and can give you a completely new perspective about car-buying, and I walked away (or rather drove away in my new [to me] vehicle) full of valuable information for more purchases later on. Our family has purchased three vehicles from him (and he even delivered one of our vehicles to us at our home for our convenience!) and we have referred and know more than a dozen people who have bought from him, and everyone says the same things: he is kind and patient, extremely helpful and knowledgeable, he gives the best customer experience, he's never pushy, never rushes you or tries to pressure you, and he always works to get you the best deal possible! If you visit Group 1 Buick GMC North, ask for Lee!
Jul 11, 2026
Great service and great staff.
Great service and great staff. Had a wonderful experience buying my car there on July 4th
Jul 01, 2026
This was the best car shopping experience we’ve had.
This was the best car shopping experience we’ve had. Lee was an excellent representative of Buick Group 1 very transparent, thorough, knowledgeable and extremely kind. We enjoyed doing business with him.
MIchelle Shepard
New and Pre-Owned Sales
Oct 17, 2026
Amazing experience and made it enjoyable.
Amazing experience and made it enjoyable. Michelle was Fantastic from beginning till end. 👍🏼👍🏼 Great Dealership
Oct 08, 2026
Easy to set an appointment.
Easy to set an appointment. Quick to get in a test drive. Helpful through the entire process. I would redolent this dealership to my friends.
Oct 01, 2026
Great inventory selection to choose from.
Great inventory selection to choose from. Helpful staff and they didn’t mess around….straight to business…much appreciated.
Terrance Johnson
New and Pre-Owned Sales
Oct 15, 2026
Great customer service, the staff was very welcoming and
Great customer service, the staff was very welcoming and made the process of getting a vehicle fast and simple.
Sep 28, 2026
Helpful and courteous staff who genuinely wanted to help
Helpful and courteous staff who genuinely wanted to help meet my needs as a customer.
Aug 05, 2026
Great experience from start to finish!
Great experience from start to finish! The staff was friendly, professional, and made the entire process easy and stress-free.
Jul 22, 2026
Terrance was my sales rep and he was great.
Terrance was my sales rep and he was great. Would recommend him to others if they were going to GMC.
Jorge Gomez
Sales Manager
Oct 08, 2026
I will definitely be back and purchase another vehicle
I will definitely be back and purchase another vehicle will definitely this dealership. They went beyond the call of duty to make everything happen with my purchase from out of state and they definitely treat you like family.
Oct 05, 2026
Worked with Edwin….
Worked with Edwin….he was awesome, low pressure, and respectful. Would buy from him again.
Jun 18, 2026
Los mejores.
Los mejores. Muy buena atención. El negocio fue bien rápido y con claridad. Gracias a todos por su ayuda.
Jay Mondick
New and Pre-Owned Sales
Sep 26, 2026
⭐️⭐️⭐️⭐️⭐️ We had an AMAZING experience from start to
⭐️⭐️⭐️⭐️⭐️ We had an AMAZING experience from start to finish! We were in and out of the dealership in less than three hours, and the entire process was simple, straightforward, and completely stress-free. We worked primarily with Jay, and he was fantastic! He made the entire process feel easy and streamlined. He was extremely polite, communicated openly with us throughout the whole experience, and was completely upfront and honest about everything involving the vehicle. We never felt pressured or like we were getting the typical “dealership runaround.” For financing, we primarily worked with Cesar, who was equally amazing. He truly fought to make sure we received the best rate possible and walked us through everything clearly and honestly. We really appreciated how transparent he was and how much effort he put into getting us the best financing available. From the vehicle itself to financing and communication, this was easily one of the best dealership experiences we’ve had. Jay and Cesar made buying a car actually enjoyable! We would absolutely recommend them and this dealership to anyone looking for a straightforward, honest, and stress-free car-buying experience.
Aug 13, 2026
While visiting Group 1 GMC, I purchased a Buick Enclave,
While visiting Group 1 GMC, I purchased a Buick Enclave, not was I was originally shopping for, but preferred it so much more
Jul 31, 2026
I had an extremely unusual experience at this car.
I had an extremely unusual experience at this car.Dealership. no shady tactics, no pressure, and I walked out feeling like I got a really good deal! If you're holding off on buying a vehicle right now because you feel car dealerships are taking advantage of people right now, try this dealership they're doing things differently. Ask for Jay. He's very attentive, extremely knowledgeable and and most importantly very genuine!
Jul 09, 2026
They were on top of getting us what we needed with our
They were on top of getting us what we needed with our truck purchase! We would use them again!
Hector Rincon
New and Pre-Owned Sales
Oct 17, 2026
I’ve been coming to this dealership for years, and I’ve
I’ve been coming to this dealership for years, and I’ve always loved the experience with the sales team, finance department, and everyone there. Unfortunately, things have changed. Some of my favorite salesmen have moved into different positions, and honestly… I don’t even know what to say. 🥺 Hector, Ruben, and Cesar V. are truly amazing! They’ve always made the experience special, and their customer service is unmatched. This last car-buying experience wasn’t quite the same as what I’ve been used to, but thankfully, Cesar V. in finance was there to help. He went above and beyond, treated me like family, and made sure I felt taken care of throughout the process. Cesar, I truly appreciate all your help and the way you treated me. Thank you for making a difference and reminding me why great customer service matters so much! ❤️
Aug 14, 2026
completely satisfied with the service I received from
completely satisfied with the service I received from John Ivanic Group 1 Buick GMC North
Jul 01, 2026
This was the best car shopping experience we’ve had.
This was the best car shopping experience we’ve had. Lee was an excellent representative of Buick Group 1 very transparent, thorough, knowledgeable and extremely kind. We enjoyed doing business with him.
Cory Rogers
New and Pre-Owned Sales
Oct 10, 2026
Professıonal and knowledgeabiLe Professıonal and
Professıonal and knowledgeabiLe Professıonal and wıllıng to answer all questıons. This was the second purchase of a new vehıcle. Wıll defınıtely reccomend this dealer,
Aug 15, 2026
ALL FINE THATS IT.
ALL FINE THATS IT. THE POINT IS IT WAS FINE LETS MOVE O NOW. GOOD GROUP
Jul 02, 2026
Cory Rogers is an excellent salesman and made sure all of
Cory Rogers is an excellent salesman and made sure all of my questions were answered. He provided care to our needs during this service call. He continues to go above and beyond our expectations.
Francisco Garcia
New and Pre-Owned Sales
Sep 28, 2026
Franky was amazing.
Franky was amazing. I loved my experience and I highly recommend Group 1 to anybody
Sep 09, 2026
I had a great experience with the dealership and the
I had a great experience with the dealership and the salesman they made me feel like they wanted my business, I would definitely recommend them to anyone looking for a vehicle.
Edwin Chung
New and Pre-Owned Sales
Oct 06, 2026
Very disappointed with the service took too long for an
Very disappointed with the service took too long for an oil change. Very disappointing service
Oct 05, 2026
Worked with Edwin….
Worked with Edwin….he was awesome, low pressure, and respectful. Would buy from him again.
Robert Wolf Jr.
Sales Manager
Sep 14, 2026
Transparent pricing huge inventory experienced
Transparent pricing huge inventory experienced salespeople that took care of me from the moment i arrived
Sep 12, 2026
I've purchased 6 cars in 18 years from this dealer,
I've purchased 6 cars in 18 years from this dealer, however the service department is the heart of it all. I am very pleased to say that my service advisor Rudain Barazi was phenomenal today and the previous service call. This guy is great and above everything, HONEST! I Believe I'm going to ask for him from now on when ever I need service. Keep up the good work Rudy!
Aug 15, 2026
ALL FINE THATS IT.
ALL FINE THATS IT. THE POINT IS IT WAS FINE LETS MOVE O NOW. GOOD GROUP
Aug 07, 2026
Where do i begin?
Where do i begin?! First off I originally looked at a canyon at the north location but was told it was in transit to the southwest location. After a few days of back and forth with the southwest dealership, i booked a test drive. Morning of, i receive a text to confirm my test drive for that afternoon. Upon arrival, no one greets me, i have to go find someone to take me to my salesman. Shake hands and sit for 20 minutes only to then be told that the truck was not delivered yet and no ETA was given. I left after seeing nothing and wasting over an hour of my time. almost a week later i get pictures of the truck coming of the transit truck and immediately told that it was sold while being unloaded and that there was another one at the north location. I tell them to leave it at the north one as its more local for me. I book a test drive with the north location and upon arrival there I'm told the truck i wanted to look at had "problems" no further explanation given. Luckily they had 3 other trucks of the same trim package, just in different colors. I end up doing paperwork for the color i originally didn't want but was tired of waiting and had zero trust the dealer would ever get a functioning one. The paper work took too long and i had to comeback the following day with a cashiers check from the bank for my downpayment. My salesman from the day before was off that day but told me he would make sure i was taken care of when picking up the truck. I was far from taken care of. i give my check to the receptionist who tells me to sign the back of my cashiers check (i knew that wasn't necessary and told her that but she persisted) She takes the check back to the finance manager who brings me my license plates and tells me i shouldn't have signed the back of the check! Luckily they were still able to process it. After that, no one comes to help me for 20+ minutes because no one communicated with each other that i still needed my plates mounted and keys from a salesman. I get one key and am told the spare will be overnight shipped from the accounting office the next day. After a week, i have no spare key after asking my salesman twice and am then told that it was lost in transit. Tells me they'll need to cut me a new one and contact a lock smith for me. 3 days of back and forth with the lock smith and i cant get him to show up either! What hurts the most is that i brought my dad with me and he was thinking about upgrading his GMC Sierra there if we had a good experience purchasing my truck. Worst purchasing experience of my life and i honestly regret giving any business to this dealership/group. Before, during, and after they have your money; you mean nothing to them. I love my truck and the product GMC provides but the service is worse than abysmal! No one i know personally will ever bring business here and i encourage EVERYONE I meet to do the same!
Chris Crespo
New and Pre-Owned Sales
Sep 03, 2026
Christian Crespo was our sales rep and he was absolutely
Christian Crespo was our sales rep and he was absolutely amazing. He made the car buying experience so easy. He actually listened to our needs as opposed to just selling us and took the time to make sure we were buying exactly what we wanted and that we'd be happy with our selection. He was most patient and attentive. I would recommend him to my family and friends.
Aug 10, 2026
The overall experience was satisfactory, though not
The overall experience was satisfactory, though not without its flaws. My two primary concerns were: 1) Inspection of the car upon delivery: Upon inspection, I noticed a white streak on the front of the truck. Initially, I mistook it for tape because there was random adhesive around the truck that I had to remove. However, it turned out to be a paint chip, which was disappointing. 2) Questions regarding add-ons during the finance process: I appreciate the leadership’s response and attention to resolve it.
Jul 18, 2026
Great service!
Great service! Very thorough. Went out of their way to expedite recall work.and arrange transportation for me!
Jun 18, 2026
Los mejores.
Los mejores. Muy buena atención. El negocio fue bien rápido y con claridad. Gracias a todos por su ayuda.
Anthony Telford
New and Pre-Owned Sales
Aug 07, 2026
Where do i begin?
Where do i begin?! First off I originally looked at a canyon at the north location but was told it was in transit to the southwest location. After a few days of back and forth with the southwest dealership, i booked a test drive. Morning of, i receive a text to confirm my test drive for that afternoon. Upon arrival, no one greets me, i have to go find someone to take me to my salesman. Shake hands and sit for 20 minutes only to then be told that the truck was not delivered yet and no ETA was given. I left after seeing nothing and wasting over an hour of my time. almost a week later i get pictures of the truck coming of the transit truck and immediately told that it was sold while being unloaded and that there was another one at the north location. I tell them to leave it at the north one as its more local for me. I book a test drive with the north location and upon arrival there I'm told the truck i wanted to look at had "problems" no further explanation given. Luckily they had 3 other trucks of the same trim package, just in different colors. I end up doing paperwork for the color i originally didn't want but was tired of waiting and had zero trust the dealer would ever get a functioning one. The paper work took too long and i had to comeback the following day with a cashiers check from the bank for my downpayment. My salesman from the day before was off that day but told me he would make sure i was taken care of when picking up the truck. I was far from taken care of. i give my check to the receptionist who tells me to sign the back of my cashiers check (i knew that wasn't necessary and told her that but she persisted) She takes the check back to the finance manager who brings me my license plates and tells me i shouldn't have signed the back of the check! Luckily they were still able to process it. After that, no one comes to help me for 20+ minutes because no one communicated with each other that i still needed my plates mounted and keys from a salesman. I get one key and am told the spare will be overnight shipped from the accounting office the next day. After a week, i have no spare key after asking my salesman twice and am then told that it was lost in transit. Tells me they'll need to cut me a new one and contact a lock smith for me. 3 days of back and forth with the lock smith and i cant get him to show up either! What hurts the most is that i brought my dad with me and he was thinking about upgrading his GMC Sierra there if we had a good experience purchasing my truck. Worst purchasing experience of my life and i honestly regret giving any business to this dealership/group. Before, during, and after they have your money; you mean nothing to them. I love my truck and the product GMC provides but the service is worse than abysmal! No one i know personally will ever bring business here and i encourage EVERYONE I meet to do the same!
Jul 24, 2026
World class customer service.
World class customer service... best I experience in all long thank Karla. I had a pleasant experience very professional.
Jun 17, 2026
Experience was great.
Experience was great. Anthony was nice, professional and on it the whole time. Thank you Anthony and thank you Group 1 Buick GMC North!
Javonte Wright
New and Pre-Owned Sales
Sep 14, 2026
Transparent pricing huge inventory experienced
Transparent pricing huge inventory experienced salespeople that took care of me from the moment i arrived
Jul 23, 2026
Sales process was fast and efficient, a few phone calls
Sales process was fast and efficient, a few phone calls and a trip to the office and I owned a new truck.
Esmeralda Juarez
Internet Sales Manager
Sep 12, 2026
I've purchased 6 cars in 18 years from this dealer,
I've purchased 6 cars in 18 years from this dealer, however the service department is the heart of it all. I am very pleased to say that my service advisor Rudain Barazi was phenomenal today and the previous service call. This guy is great and above everything, HONEST! I Believe I'm going to ask for him from now on when ever I need service. Keep up the good work Rudy!
Aug 28, 2026
Didn’t take long, went over my whole truck.
Didn’t take long, went over my whole truck. Good customer service. Wash my vehicle
David Cardova
New and Pre-Owned Sales
Aug 21, 2026
David was extremely nice, and made sure I made the right
David was extremely nice, and made sure I made the right decision for me. I was able to get the car I really wanted!!
Jul 22, 2026
Poor experience with the salesman David and vehicles at
Poor experience with the salesman David and vehicles at this location. I purchased a preowned GMC Sierra cash and mentioned some issues before diving it off the lot. I noticed it needed to be detailed and the coolant was lot. The salesman ensured that he’d handle it prior to driving it off. The next day I pick up the vehicle and it’s not detailed. I drive it for 20 miles and boom it starts overheating and smoking. I call the salesman and he gets a attitude and hangs up. It’s a mess from there because they didn’t want to pay for the tow. Eventually I talk with the GM and he had enough sense to take care of the entire situation. Overall I retuned the vehicle with my money back and thankfully got out of that situation. One thing to mention please ask for your multi point inspection paperwork. It’s ridiculous that the salesman didn’t even know what that was.
Devin Shegog
New and Pre-Owned Sales
Oct 19, 2026
The experience was very pleasant.
The experience was very pleasant. Devin Shegog was very helpful and knowledgeable. He even delivered my new vehicle to my home. Richard Moreno walked me through the paperwork with ease and understanding. One of the best experiences I’ve had when purchasing a new vehicle.
Aug 12, 2026
I worked with Devin and he was awesome.
I worked with Devin and he was awesome. They got me in a brand new 2026 Buick Envista and I absolutely love it. Costumer Service was top of the line. I would go back to them anytime.
Christopher Hennis
New and Pre-Owned Sales
Jul 03, 2026
Extremely professional.
Extremely professional. Would highly recommend. Best service department I have ever worked with. From the time I got there the entire service department was welcoming and helpful. They were very fair with their pricing and explained everything in detail. I can’t say enough how impressed I was.
Bernardo Melendez
Sales Manager
Jul 22, 2026
Poor experience with the salesman David and vehicles at
Poor experience with the salesman David and vehicles at this location. I purchased a preowned GMC Sierra cash and mentioned some issues before diving it off the lot. I noticed it needed to be detailed and the coolant was lot. The salesman ensured that he’d handle it prior to driving it off. The next day I pick up the vehicle and it’s not detailed. I drive it for 20 miles and boom it starts overheating and smoking. I call the salesman and he gets a attitude and hangs up. It’s a mess from there because they didn’t want to pay for the tow. Eventually I talk with the GM and he had enough sense to take care of the entire situation. Overall I retuned the vehicle with my money back and thankfully got out of that situation. One thing to mention please ask for your multi point inspection paperwork. It’s ridiculous that the salesman didn’t even know what that was.
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